These Terms of Service ("Terms") govern your use of the 404 Digital website and any services provided by 404 Digital ("we," "us," "our"), a web design and development agency based in Sydney, Australia. By using our website or engaging our services, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. About Us

404 Digital provides web design, web development, and related digital services, including but not limited to custom websites, landing pages, SEO and copywriting, and website redesigns and rebrands.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

• Use the website in any way that could damage, disable, or impair its functionality.

• Attempt to gain unauthorised access to any part of the website, server, or database connected to it.

• Copy, reproduce, or distribute content from this website without our prior written consent.

We may suspend or restrict access to the website at any time, without notice, for any reason.

3. Services and Project Engagements

Where we are engaged to provide services (such as a website build, redesign, or ongoing support), the specific scope, deliverables, timeline, and fees for that engagement will be set out in a separate proposal, quote, or agreement between 404 Digital and the client. These Terms apply in addition to, and do not override, any signed agreement between us.

3.1 Quotes and Proposals

Quotes provided by 404 Digital are estimates based on the information available at the time and may be subject to change if project scope changes.

3.2 Payment

Payment terms, including deposits, milestone payments, and final invoices, will be specified in the relevant project proposal or agreement. Late payments may result in project work being paused until outstanding amounts are settled.

3.3 Client Responsibilities

Clients are responsible for providing timely feedback, content, and assets required to complete a project. Delays in providing this information may affect project timelines.

3.4 Revisions

The number of included revision rounds will be outlined in the relevant project proposal. Additional revisions beyond what is agreed may incur additional fees.

4. Intellectual Property

4.1 Our Website

All content on this website, including text, graphics, logos, and design elements, is owned by or licensed to 404 Digital and is protected by copyright and other intellectual property laws, unless otherwise stated.

4.2 Client Projects

Unless otherwise agreed in writing, ownership of the final deliverables (such as website code and design files) transfers to the client upon full payment. 404 Digital retains the right to showcase completed projects in our portfolio and marketing materials, unless the client requests otherwise in writing.

4.3 Third-Party Assets

Some projects may involve third-party assets (such as stock imagery, fonts, plugins, or templates) that are subject to their own licensing terms. 404 Digital will inform clients where this applies, and clients are responsible for any ongoing licensing fees associated with such assets.

5. Website Hosting and Maintenance

Where 404 Digital provides hosting, maintenance, or support services, these are subject to the specific terms outlined in the relevant service agreement, including any applicable service levels, response times, and renewal terms.

6. Limitation of Liability

To the extent permitted by law, 404 Digital is not liable for any indirect, incidental, or consequential loss or damage arising from your use of our website or services, including but not limited to loss of profits, data, or business opportunities.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees under the Australian Consumer Law that cannot lawfully be excluded.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites linked from our site.

8. Termination

Either party may terminate a project engagement in accordance with the terms set out in the relevant project agreement. Where no such agreement exists, 404 Digital reserves the right to decline or discontinue services at its discretion, with reasonable notice.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of our website or services will be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us via email: hello@404digital.com.au